| John Willard Marriott | |
|---|---|
| Born | September 17, 1900 Marriott Settlement, Utah |
| Died | August 13, 1985 (aged 84) New Hampshire |
| Occupation | Founder, Marriott Corporation, since 1993 Marriott International |
| Religion | The Church of Jesus Christ of Latter-day Saints (Mormon) |
| Spouse | Alice Sheets |
| Children | J. W. Marriott, Jr. and Richard Marriott |
John Willard Marriott (September 17, 1900 – August 13, 1985) was an American entrepreneur and businessman. He was the founder of the Marriott Corporation (which became Marriott International in 1993), the parent company of one of the world's largest hospitality, hotel chains, and food services companies. The Marriott company rose from a small root beer stand in Washington D.C. in 1927 to a chain of family restaurants by 1932, to his first motel in 1957. By the time he died, the Marriott company operated 1,400 restaurants and 143 hotels and resorts worldwide, including two theme parks, earned USD $4.5 billion in revenue annually with 154,600 employees. The company's interests even extended to a line of cruise ships and theme parks.
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Marriott was born at Marriott Settlement near Ogden, Utah, and was raised on his father's farm. His father gave him considerable responsibility at an early age: he was sent to San Francisco on his own with 3,000 sheep in a railcar at the age of 14.
At the age of 19 and as a devout Mormon, he undertook the traditional missionary work of the church for two years, being assigned to New England. On his way home after completing his mission, he passed through Washington D.C. during the sweltering summer months of 1921. While there:
Marriott was a brother of the Phi Delta Theta Fraternity at the University of Utah [2] and of Alpha Kappa Psi, his son J. W. "Bill" Marriott, Jr. was a member of Sigma Chi. After graduating from Weber College in June 1923 and later, the University of Utah in June 1926[1], Marriott remembered his experience in Washington, D.C. and decided to look into a venture there.
In 1927, he secured from A&W Root Beer the franchise rights for Washington, D.C.; Baltimore, Maryland; and Richmond, Virginia; he then moved to Washington to open a nine-stool root beer stand there with his business partner, Hugh Colton.[3] They opened on May 20, 1927 at 3128 14th Street, NW. He returned to Utah two weeks later, and married Alice Sheets on 9 June 1927. With the approach of cooler Autumn months, and with the addition of Mexican food items to the menu, the stand became The Hot Shoppe, a popular family restaurant. In 1928, he opened the first drive-in east of the Mississippi, and the business was incorporated as Hot Shoppes, Inc. in Delaware in 1929. During the Second World War, the business expanded to include the management of food services in defense plants and government buildings, such as the U.S. Treasury.
In 1935 he was diagnosed as having malignant cancer of the lymph nodes, and given between six months and a year to live. However, he survived and lived another half century.
Marriott's restaurant chain grew, and the company went public in 1953. In 1957, he expanded his business to hotels, opening the first Marriott hotel—actually a motel, the Twin Bridges Motor Hotel[4] in Arlington, Virginia. The company became Marriott, Inc., in 1967. Two large chains were added to the group, the Big Boy family restaurants in 1967 and Roy Rogers Family Restaurants in 1968.
Over the years, Marriott's company interests expanded. Continuing with food services, Marriott eventually invented airline in-flight food service. This segment of their enterprise continues to be a large part of their business, providing food services to many major airlines. Marriott also provides food services to many colleges, elementary schools and other venues.
Marriott was an energetic worker and rarely rested, preferring to run his company. Many attested to the fact that he ate, lived, breathed and dreamed about how to run and improve his company:[5]
Even after the company grew to include hundreds of restaurants and hotels, Marriott vowed to personally inspect every establishment at least four times a year.
Marriott tempered his rigid demands for perfection with devotion to his employees. According to his son, Bill Jr.,:
According to Marriott himself (from a videotaped segment):
Marriott's wife, Alice Sheets, was actively involved in the business, starting as the bookkeeper at the root-beer stand. Despite the demands of the company, she felt her role as a mother to her two sons was her most important calling and balanced the demands of both of her endeavors.
Marriott and his wife had two sons. Their son Bill Marriott, Jr. is currently president and CEO of Marriott International. The other son is Richard Marriott, Chairman of the board for Host Hotels & Resorts, formerly Host Marriott Corporation.[6]
Marriott is buried in Parklawn Memorial Park and Menorah Gardens Rockville Montgomery County Maryland, USA Plot: Block 6, lot-Be1, space 9
Institutions/buildings named in honor of J. Willard Marriott
Marriott's legacy continues today through the continuance of the company he founded and through his community involvement and philanthropy. Marriott was a faithful member of The Church of Jesus Christ of Latter-day Saints and sought to share the church's teachings with others by placing a copy of the Book of Mormon in each hotel room, alongside a copy a Gideon Bible—a tradition that has endured. He also donated funds to the church's flagship tertiary educational institution, Brigham Young University, resulting in the naming of the university's 22,700-seat multi-purpose arena (Marriott Center) in his honor. While serving as home to the BYU Cougars men's and women's college basketball teams, the center also hosts various cultural events and religious devotionals. It is America's largest on-campus arena built for basketball. Also at BYU, the university's business school, the Marriott School of Management, is named in honor of Marriott. On the campus of Marriott's alma mater, the University of Utah, stands the J. Willard Marriott Library.
J.Willard Marriott's place of burial